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Not if the psychopathology of this national service framework gets in the way
The National Service Framework for
Older People,1 discussed in last week's
news,2 displays a personality split between its ERG and
its IG. An external reference group (ERG) of selected experts offered
advice,3 but the framework was written by an "in
group" (IG) of civil servants. The IG subserves a political agenda,
and that agenda, unchanged over 50 years, is to keep old people out of hospital.
IGians believe that care in proper hospitals is too expensive for
old people. This partly reflects a preoccupation with cost per
institutional day (money that might be saved by closing something down)
rather than with cost per satisfied patient (money properly invested).
But savings from putting old people in cheap, ill resourced accommodation are rapidly lost in unnecessarily prolonged lengths of
stay, not to mention human misery. IGian fantasies are fed by studies
of "inappropriate" use of hospital beds by older people. The
definition of inappropriate is contentious, and the term is too readily
attached to the patient rather than the treatment. Certainly some older
people stay in hospital longer than they want because of the
complexities and underfunding of social service care. There are
probably many more old people, invisible to IGian research, who would
benefit from acute hospital admissions that they are denied. The
clearest expression of the IG agenda is the framework's performance
indicator, that demands an annual increase in acute admission rates for
people aged over 75 of less than 2%. No evidence is offered to suggest
that this percentage will match clinical need. The proposal is
institutionalised ageism and effectively betrays IGian moralising
against ageism as cant.
The IG seems to misunderstand the logic of medical science.
Meta-analyses are not the highest form of evidence in health services research; that position is held by systematic observation of what happens in real life if the proposals generated by research are implemented. It is not enough that a service ought to work, or did so
in Orpington, if in practice, or in Slagthorpe, it fails or is
irrelevant. The framework demands the creation of a falls service in
every centre but without any requirement for local evaluation to see if
it works To meet this problem, a topic working group of the central research and
development committee, commissioned to recommend priorities for NHS
research relevant to the ageing population,3 called for
the creation of a development and implementation network of trusts and
practitioners. Before new services became imposed as national policy,
participants would evaluate them in typical NHS settings; this would
inform managers on the real world variance in cost effectiveness. In
the framework's plans for research, this sensible and modernising
proposal has been ignored in favour of a purely advisory network,
thereby showing, with insouciant irony, the respect civil servants pay
to advice.
Similar concern is aroused by the framework's espousal, again
driven by preoccupation with preventing old people from occupying hospital beds, of various hospital at home schemes, despite the variability in costs, acceptability, and effectiveness shown in published trials.
But probably the most worrying feature of the framework is its
proposals for developments in intermediate care. An extra 5000 intermediate care beds are to be created. The spirits of geriatricians with long memories will droop. In the 1960s there were many
intermediate care beds outside acute hospitals, into which "bed
blocking" old people were transferred in the hope that somehow they
would disappear from the system. Geriatricians of those days spent
their lives getting such beds closed and their staff resources
transferred to acute hospitals to provide the specialist rehabilitative
care that older people need to get safely and expeditiously home.
Specialist geriatric rehabilitation units are crucial elements of
comprehensive acute hospital services but are expensive. In medical
care, as in anything else, you get what you pay for. It is convenient
for managers to confuse convalescence (spontaneous recovery) with the
more expensive rehabilitation that is necessary to make non-spontaneous recovery happen. Those geriatricians who have contrived to defend specialist rehabilitation units against the cutbacks of the past 20 years may now have to fight to prevent their being downgraded to
intermediate care. Indeed, managers may seek to close rehabilitation units to free money for purchasing intermediate care beds in private sector nursing homes. Those "extra" beds will have to come from somewhere.
Worse yet is the implication, for which the text acknowledges there is
no justifying evidence, that older patients could be sent directly to
intermediate care, bypassing the skilled diagnostic evaluation that the
complexities of disease and disability in old age
require.4 This must not be allowed to happen, at least until the unconvincing and overbureaucratic proposals for a single assessment process have been properly evaluated as adequate for the purpose.
But geriatricians are professional optimists, and the ERG has put some
good things in the framework. The proposals for hospital geriatric
services will encourage any laggard trust where such services are not
already in place. The framework gives clear and robust guidelines for
the treatment and prevention of stroke, and its performance indicators
will capture important elements of good care. Many deaths and much
disability will be prevented if the guidance is matched by resources.
The proposals for mental health follow conventional wisdom, and an
increase in surgical interventions to reduce disability will be welcome.
The danger from the framework's split personality will lie in
deceptive implementation. Clinicians will enthusiastically endorse the
ERG's good intentions, but the managerial caste will follow the IG
agenda. Best hope would come from the general public and its older
people taking a more informed and active interest in their own welfare.
This would need the Iron Curtain on NHS information, created by the
internal market, to be lifted. Trusts should be required to make their
operational data available to public scrutiny. People could then judge
for themselves whether they are the victims of ageist practice.
Practice is substance, policy mere spin. There is no public access to
unspun data in the framework's recommendations for information in the
NHS. Whatever happened to open government?
Radcliffe Infirmary, Oxford OX2 6HE Hope Hospital, Salford M6 8HD
at least until 2003, when the "achievements" of the
service will be documented by means yet to be devised. This reveals a
lack of concern for the real world of health care. The opportunity
costs of redeploying staff from whatever is now filling their time will
vary from place to place. The benefits from replicating service
structures developed for a randomised controlled trial will also vary
from place to place, not least because of variability in what else is
happening locally.
Raymond C Tallis
| 1. | Department of Health. National service framework for older people. London: DoH, 2001. http://www.doh.gov.uk/nsf/olderpeople.htm |
| 2. |
Kmietowicz Z.
Plan to end age discrimination in NHS is launched.
BMJ
2001;
322:
751 |
| 3. | Topic Working Group. Report to the NHS R&D strategic review. Ageing and age-associated disease and disability. London: NHS Executive, 1999. http://www.doh.gov.uk/research/documents/rd3/ageing_final_report.pdf |
| 4. | Grimley Evans J. How are the elderly different? In: Kane RL, Grimley Evans J, Macfadyen D, eds. Improving the health of older people: a world view. Oxford: Oxford University Press, 1990:50-68. |
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