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Although the benefits of organised treatment programmes for
treating depression in primary care have been shown, such programmes typically require additional patient visits and major increases in
treatment costs. Simon et al (p 550) conducted a randomised trial of
usual care, feedback to the doctor, and feedback plus care management
(which included monitoring by telephone 8 and 16 weeks after initiation
of antidepressant treatment). The interventions showed major
improvements in the treatment of depression. Their findings are
consistent with other studies showing benefits of systematic telephone
follow up in the management of chronic illness. A programme limited to
feedback of computerised data on treatment adherence had no positive
effects. These findings support the value of systematic follow up care
by telephone as a supplement to traditional management of depression in
primary care.