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The shared care of patients with chronic disease can be costly in both
time and resources. Reviewing patients only when they are unwell is one
way of reducing the demands on secondary care. Williams et al (p 544)
conducted a randomised trial of routine and open access follow up of
patients with quiescent or mild but stable inflammatory bowel disease.
Open access significantly reduced day and outpatient visits compared
with routinely booked appointments, with a saving of about 0.25 visits
per patient per year, and was preferred by patients and general practitioners.