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A randomised trial showed that cancer patients thought a system giving
them information based on their medical record was better than one
giving only general information (Jones et al, p 1241). Patients were
more likely to use the personal system again and to show the printouts
from that system to their family. There were no major differences in
doctors' perceptions of patients, but some evidence that patients
randomised to use the general information system were more anxious at
three months' follow up. In the long run, with an electronic patient
record system available, such a personal information system would cost
no more than the general information system to maintain.