Health authorities fail to manage quality improvement in general practice
The successful implementation of the recent NHS reforms
depends to a large extent on collaboration between health professionals and healthcare managers. The role of health authority managers and the
barriers that they face when implementing the reforms in general
practice have been subject to little empirical investigation. Using
qualitative case studies conducted in three UK health authorities, Marshall (p 164) identified significant strategic, organisational, and
operational barriers faced by health authority managers responsible for
the implementation of the NHS reforms in general practice.
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- Improving quality in general practice: qualitative case study of barriers faced by health authorities
- Martin N Marshall
BMJ 1999 319: 164-167.[Abstract] [Full Text] [PDF]
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