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Published 6 November 2008, doi:10.1136/bmj.a2431
Cite this as: BMJ 2008;337:a2431
Fiona Godlee, Editor, BMJ
fgodlee@bmj.com
| The first 150 words of the full text of this article appear below. |
Why are we still so bad at providing patients with information? Despite the best efforts of some health professionals, communication is often patchy, many questions are never asked for want of an opportunity or for fear of appearing demanding, and answers can be contradictory and confusing. As a result, patients and their families are all too often cast as supplicants, scrabbling for crumbs from medicines high table. All of which stands in the way of their ability to understand whats happening and to be active in decisions about their health. How could we do better?
Tessa Richards has one simple suggestion (doi:10.1136/bmj.a2324). Why dont we copy patients in on all medical correspondence? Some doctors already do so, but according to the United Kingdoms Healthcare Commission they are in the minority, despite clear guidance and government pledges. Results of investigations could also be shared, says Richards. "Doctors should not
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