BMJ  2007;335:1059 (24 November), doi:10.1136/bmj.39402.362234.BE

Letters

What's wrong with the NHS?

Well, if you are old and frail . . .

The first 150 words of the full text of this article appear below.

The personal view describing deficient care of the author's ageing mother with mental health problems was harrowing.1 Although many service users do not experience such poor care, there is much objective evidence of "undignified and indifferent care" and "deep rooted and persistent attitudes by hospitals and staff to older people."2 The old and mentally ill suffer discriminatory attitudes considered unacceptable in other groups.

Some of the problems described are down to lack of professionalism. Ageist attitudes in society infect clinical professionals. Patients with legitimate medical illnesses are labelled as "social admissions" or "bed blockers," rather than being diagnosed and treated. Even though much hospital and primary care work involves older frailer patients, most medical and nursing students don't want to work with older people. Specialist training for care of the elderly and mental health is inadequate for future needs. A 2001 national service framework recommended education and training for all . . . [Full text of this article]

David Oliver, senior lecturer, geriatric medicine

University of Reading, Institute of Health Sciences, Reading RG1 5AQ

d.oliver@reading.ac.uk


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