BMJ  2007;334:1027 (19 May), doi:10.1136/bmj.39217.434838.4E

News

Patients give NHS vote of confidence

Adrian O'Dowd

London

The first 150 words of the full text of this article appear below.

Satisfaction with services provided by the NHS is generally high, finds one of the biggest ever surveys of patients in England—with 90% of respondents rating their overall care in hospitals as "excellent", "very good," or "good."

Findings on cleanliness were also encouraging: 93% of patients said that their room or ward was "very clean" or "fairly clean."

The survey of more than 80 000 patients from 167 trusts, which was carried out last autumn for the NHS standards watchdog the Healthcare Commission, found considerable variation in how acute trusts performed on issues of dignity of patients in care, such as answering their calls for help, assistance with eating, standards of food, and mixed sex wards.

Of the patients who indicated that they needed help eating while in care, 20% said that they did not get enough assistance. Results also showed that 78% of patients were "always" treated with respect and . . . [Full text of this article]


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