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BMJ 2005;330:964 (23 April), doi:10.1136/bmj.330.7497.964
| The first 100% of the full text of this article appears below. |
EDITORGask says that consultants do not manage most patients with chronic diseases even though they should have a key role.1 She argues that the current NHS organisational structure is largely to blame.
The current service level agreement means that primary care trusts pay hospitals for referrals of new patients and per procedure. No fee has been set for follow-up, and fees for new patients are not varied, to take into account the chronic nature of a condition.
To preserve current levels of service, hospital clinics have to maintain an active discharge policy to stop clinics becoming overwhelmed with long term, non-funded follow-ups.
This can reduce job satisfaction in and patient satisfaction with hospital care. New funding arrangements will need to tackle this problem for secondary as well as primary care to achieve a better service for patients with chronic diseases.
Jon Norman, pain fellow
South Manchester University Hospitals Trust, Manchester M23 9LT j.norman@smuht.nwest.nhs.uk