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BMJ 2004;329:502-503 (28 August), doi:10.1136/bmj.329.7464.502-a
Ed Peile, professor of medical education1
1 Division of Medical Education, Warwick Medical School, University of Warwick, Coventry CV4 7AL ed.peile@warwick.ac.uk
| The first 150 words of the full text of this article appear below. |
As well as sympathising with the patient, many respondents to this case commentary found themselves engaging in the difficulties faced by the general practitioner.1 Donald Schon, in Educating the Reflective Practitioner, described a "swampy lowland" wherein lie the problems of greatest human concern and where "messy, confusing problems defy technical solution."2 Schon contrasts beautifully the technical and rational approaches of the theoretical high ground with the reflective approaches we often need in professional practice.
In interactive case reports, readers are asked how they would react to a given situation. The usual response for professionals is to delineate what Schon and his co-author, American psychologist Chris Argyris, call our "theory of action."3 They describe this as the theory to which a professional gives allegiance, and which, on request, he communicates to others. However, the theory that actually governs his actions is his "theory in use," which is often quite different.3
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