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BMJ 2003;326:1213 (31 May), doi:10.1136/bmj.326.7400.1213-c
| The first 150 words of the full text of this article appear below. |
EDITORIt would be useful for doctors and managers to behave at times of pressure more reasonably towards one another and to try to appreciate and understand the other group's perspective of a problem.1 However, finding a solution to why doctors and managers have been in disagreement for around 50 years perhaps is addressing the wrong problem.2
There is a greater communication and misunderstanding problem between
health services and the public than there is between doctors and managers.
This imposes the greatest pressure on the NHS. Better, repeated, honest, and
open public education by doctors and managers about the abilities and
limitations of the NHS in its present form is required so as to counter public
misperceptions and expectations fuelled by the Department of Health and the
media. Fulfilling realistic public expectations will only happen once
increases in capacity and funding have made more of an impact on a
Nigel Dudley, consultant in elderly medicine
St James's University Hospital, Leeds LS9 7TF nigel.dudley@leedsth.nhs.uk