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Thomas Bodenheimer Department of Family and
Community Medicine, University of California at San Francisco, San
Francisco General Hospital, 1001 Potrero Avenue, San Francisco,
CA 94110, USA tbodie@earthlink.net
| The first 150 words of the full text of this article appear below. |
It has been said that primary care in the United States faces the worst of times and the best of times.1 Why the worst of times? Primary care was catapulted into prominence by the advent of health maintenance organisations; many of such organisations' 80 million patients were required to gain permission from their primary care physician to access laboratory, radiology, and specialty services. Because the number of people enrolled in health maintenance organisations is declining, more patients are free to move around the healthcare system. The United States may revert to its previous dispersed system of care, in which patients enter the specialty-dominated system through a variety of doors rather than through a single primary care entrance.
When health maintenance organisations moved primary care to a
central position in health care, they expected primary care physicians
to do far more for their patients than before,2 yet they
paid little more, if
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