BMJ 2003;326:595-597 ( 15 March )

Education and debate

Managing patients with inexplicable health problems

Baruch Fischhoff, professor aSimon Wessely, professor b

a Department of Social and Decision Sciences, Carnegie Mellon University, Pittsburgh, PA 15213, USA, b Academic Department of Psychological Medicine, Guy's, King's, and St Thomas's School of Medicine and Institute of Psychiatry, London SE5 8AF

Correspondence to: S Wessely s.wessely@iop.kcl.ac.uk

The first 150 words of the full text of this article appear below.

People need to rationalise their health problems, and those with medical mysteries will find some explanation. The best way to manage such patients is unclear, but the principles described in this article should help improve the satisfaction of both patients and doctors

The causes of many health problems remain a mystery despite the advances of modern medicine.1 When a medical explanation is slow in coming, patients often infer that events (and perhaps people) are responsible for their condition. They may then judge harshly anyone who does not take their condition and inferences seriously. Physicians, officials, and companies often bear the brunt of this anger.2 For example, in the controversies surrounding chronic fatigue syndrome, Gulf war sickness, and cancer clusters, authorities who denied sufferers' claims met with scorn and contempt.

Public unease, such as caused by the current threat of terrorism, is likely to make medical mysteries more common.3 We therefore . . . [Full text of this article]


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