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EDITOR
Krogstad et al write about the subject of continuity of
care.1 The need to balance division of tasks with
coordination of tasks applies as much to primary as to hospital care.
Both depend on developing team responsibility, which means including patients as active members of the team.
Obviously patients cannot depend always on one exhausted professional but should relate to teams small enough for them to form continuing personal relationships. Within teams the only invariable members are the patients. If they are not actually there they must be represented by their narrative medical records, which should be a cumulative, organised story. To ensure that these stories are updated and include relevant social and biological data they must be held by and accessible to the patients.
One measure of continuity is the number of times that people have to
repeat their personal stories. This narrative element needs to be