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Authors did not consider patients' view of information they received
| The first 150 words of the full text of this article appear below. |
EDITOR
Two papers conclude that information booklets are unlikely to
influence consulting rates.
1 2
One criticism of these
papers that we have is their failure to report on the quality of the
booklets used and how this might be judged, or to comment on the
factors other than factual content that might affect patients' reactions to the materials. This failure comes despite the resources provided by the NHS Centre for Health Information Quality3 and despite comments made in an accompanying editorial.4
More important, however, is the way in which patients are characterised by these papers.
The outcome chosen in both studies
that of reducing
consultation
represents a prioritising of professional and biomedical agendas over the patients' agenda, in common with many previously published papers of this type.5 The preoccupation with
effecting behavioural changes in patients implies that the main
purposes of printed information are to manipulate patients and remedy
their