BMJ 2001;323:516 ( 1 September )

Letters

Written information for treating minor illness

    Authors did not consider patients' view of information they received
    Patients find printed advice written with easy-to-find format helpful

Authors did not consider patients' view of information they received

The first 150 words of the full text of this article appear below.

EDITOR---Two papers conclude that information booklets are unlikely to influence consulting rates. 1 2 One criticism of these papers that we have is their failure to report on the quality of the booklets used and how this might be judged, or to comment on the factors other than factual content that might affect patients' reactions to the materials. This failure comes despite the resources provided by the NHS Centre for Health Information Quality3 and despite comments made in an accompanying editorial.4 More important, however, is the way in which patients are characterised by these papers.

The outcome chosen in both studies---that of reducing consultation---represents a prioritising of professional and biomedical agendas over the patients' agenda, in common with many previously published papers of this type.5 The preoccupation with effecting behavioural changes in patients implies that the main purposes of printed information are to manipulate patients and remedy their . . . [Full text of this article]


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Relevant Article

Assessment of impact of information booklets on use of healthcare services: randomised controlled trial Commentary: What's wrong with opting out? Commentary: Public opinion may force researchers to seek "opt in" consent for all studies
David Heaney, Sally Wyke, Philip Wilson, Rob Elton, Philip Rutledge, Ann Sommerville, and Tom Wilkie
BMJ 2001 322: 1218. [Abstract] [Full Text] [PDF]




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