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Treat patients as you would like to be treated yourself
| The first 150 words of the full text of this article appear below. |
EDITOR
Patients today are different from patients in the past. Well
informed patients want your knowledge, your listening, your analysis,
your opinion, but not your decision. Luckily, you need not be the
all-knowing doctor of the past. You discuss and reflect and you enable
patients to reach a decision on how to face the future. The atmosphere
of the consultation should be calm, gentle, and respectful.
If possible, meet patients in the waiting room and invite them into your room. In general, you should encourage them to bring a partner or friend. The discussion may be serious, and at home the partner or friend might help in reconsidering the content of the consultation. Be aware that patients lose their autonomy when visiting a doctor. One of your duties is to try to restore that autonomy.
Always apologise if you are late and therefore in a hurry. If you have
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