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Quality of care is the extent to which health care is able to achieve those health benefits that science and technology make possible,2 or the gap between efficacy - the probability of benefits under ideal conditions - and effectiveness.3 Whether drugs or techniques of proved efficacy are used effectively depends largely on factors related to the clinical setting and the clinician's practice. Additionally, achieving desired health outcomes often requires the active participation of the patient.2 Research focusing on efficacy seeks to exclude such factors, either by design or by statistical analysis.
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