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Research

Mobile health and privacy: cross sectional study

BMJ 2021; 373 doi: https://doi.org/10.1136/bmj.n1248 (Published 17 June 2021) Cite this as: BMJ 2021;373:n1248

Editorial

Health apps are designed to track and share

  1. Gioacchino Tangari, postdoctoral research fellow1,
  2. Muhammad Ikram, lecturer1,
  3. Kiran Ijaz, postdoctoral research fellow2,
  4. Mohamed Ali Kaafar, professor1,
  5. Shlomo Berkovsky, professor2
  1. 1Department of Computing, Macquarie University, Sydney, NSW, Australia
  2. 2Centre for Health Informatics, Australian Institute of Health Innovation, Macquarie University, Sydney, NSW, Australia
  1. Correspondence to: M Ikram muhammad.ikram{at}mq.edu.au (or @midkhan on Twitter)
  • Accepted 16 May 2021

Abstract

Objectives To investigate whether and what user data are collected by health related mobile applications (mHealth apps), to characterise the privacy conduct of all the available mHealth apps on Google Play, and to gauge the associated risks to privacy.

Design Cross sectional study

Setting Health related apps developed for the Android mobile platform, available in the Google Play store in Australia and belonging to the medical and health and fitness categories.

Participants Users of 20 991 mHealth apps (8074 medical and 12 917 health and fitness found in the Google Play store: in-depth analysis was done on 15 838 apps that did not require a download or subscription fee compared with 8468 baseline non-mHealth apps.

Main outcome measures Primary outcomes were characterisation of the data collection operations in the apps code and of the data transmissions in the apps traffic; analysis of the primary recipients for each type of user data; presence of adverts and trackers in the app traffic; audit of the app privacy policy and compliance of the privacy conduct with the policy; and analysis of complaints in negative app reviews.

Results 88.0% (n=18 472) of mHealth apps included code that could potentially collect user data. 3.9% (n=616) of apps transmitted user information in their traffic. Most data collection operations in apps code and data transmissions in apps traffic involved external service providers (third parties). The top 50 third parties were responsible for most of the data collection operations in app code and data transmissions in app traffic (68.0% (2140), collectively). 23.0% (724) of user data transmissions occurred on insecure communication protocols. 28.1% (5903) of apps provided no privacy policies, whereas 47.0% (1479) of user data transmissions complied with the privacy policy. 1.3% (3609) of user reviews raised concerns about privacy.

Conclusions This analysis found serious problems with privacy and inconsistent privacy practices in mHealth apps. Clinicians should be aware of these and articulate them to patients when determining the benefits and risks of mHealth apps.

Footnotes

  • Contributors: GT designed the study, led the data analysis, and wrote the first draft of the manuscript. MI secured funding, designed the study, led the data collection, and analysed the data. MI is the guarantor. KI collected the data and analysed the user reviews. MAK helped to design the study and acquired funding. SB designed the study and acquired funding. All the authors critically revised the manuscript drafts and approved the submission. The corresponding author attests that all listed authors meet authorship criteria and that no others meeting the criteria have been omitted.

  • Funding: This work was funded by Optus Macquarie University Cyber Security Hub; the research was also supported by the National Health and Medical Research Council (NHMRC) grant APP1134919 (Centre for Research Excellence in Digital Health). GT and KI were supported by a postdoctoral fellowship from Macquarie University. Optus Macquarie University Cyber Security Hub and the NHMRC Centre of Research Excellence in Digital Health had no role in the study design; in the collection, analysis, and interpretation of data; in the writing of the report; or in the decision to submit the article for publication.

  • Competing interests: All authors have completed the ICMJE uniform disclosure form at www.icmje.org/coi_disclosure.pdf and declare: support from the Optus Macquarie University Cyber Security Hub and the National Health and Medical Research Council Centre of Research Excellence in Digital Health for the submitted work; no financial relationships with any organisations that might have an interest in the submitted work in the previous three years; no other relationships or activities that could appear to have influenced the submitted work.

  • Ethical approval: Not required.

  • Data sharing: Technical appendix, statistical code, and dataset available from the corresponding author at https://mhealthapps2020.github.io/.

  • The manuscript’s guarantor (MI) affirms that this manuscript is an honest, accurate, and transparent account of the study being reported; that no important aspects of the study have been omitted; and that any discrepancies from the study as originally planned have been explained.

  • Dissemination to participants and related patient and public communities: We will release all our dataset and analysis script for further research at https://mhealthapps2020.github.io/.

  • Provenance and peer review: Not commissioned; externally peer reviewed.

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