Published 12 August 2009, doi:10.1136/bmj.b3056
Cite this as: BMJ 2009;339:b3056

Practice

Quality Improvement Report

A multifaceted strategy for implementation of the Ottawa ankle rules in two emergency departments

Taryn Bessen, NHMRC NICS-RANZCR fellow 1, Robyn Clark, NHMRC fellow (former heart Foundation-NHMRC NICS scholar) 2, Sepehr Shakib, NHMRC NICS-SA DoH fellow3, Geoffrey Hughes, director of critical care services4

1 Department of Medical Imaging, Royal Adelaide Hospital, Adelaide, SA 5000, Australia, 2 Sansom Institute, Faculty of Health Sciences, University of South Australia, Adelaide, SA 5000, Australia, 3 Department of Clinical Pharmacology, Royal Adelaide Hospital, 4 Emergency Department, Royal Adelaide Hospital

Correspondence to: T Bessen Taryn.Bessen{at}health.sa.gov.au

Abstract

Problem Despite widespread acceptance of the Ottawa ankle rules for assessment of acute ankle injuries, their application varies considerably.

Design Before and after study.

Background and setting Emergency departments of a tertiary teaching hospital and a community hospital in Australia.

Key measures for improvement Documentation of the Ottawa ankle rules, proportion of patients referred for radiography, proportion of radiographs showing a fracture.

Strategies for change Education, a problem specific radiography request form, reminders, audit and feedback, and using radiographers as "gatekeepers."

Effects of change Documentation of the Ottawa ankle rules improved from 57.5% to 94.7% at the tertiary hospital, and 51.6% to 80.8% at the community hospital (P<0.001 for both). The proportion of patients undergoing radiography fell from 95.8% to 87.2% at the tertiary hospital, and from 91.4% to 78.9% at the community hospital (P<0.001 for both). The proportion of radiographs showing a fracture increased from 20.4% to 27.1% at the tertiary hospital (P=0.069), and 15.2% to 27.2% (P=0.002) at the community hospital. The missed fracture rate increased from 0% to 2.9% at the tertiary hospital and from 0% to 1.6% at the community hospital compared with baseline (P=0.783 and P=0.747).

Lessons learnt Assessment of case note documentation has limitations. Clinician groups seem to differ in their capacity and willingness to change their practice. A multifaceted change strategy including a problem specific radiography request form can improve the selection of patients for radiography.


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