BMJ 2003;326:1439-1443 (28 June), doi:10.1136/bmj.326.7404.1439
Information in practice
The electronic patient record in primary careregression or progression? A cross sectional study
Julia Hippisley-Cox, senior lecturer in general practice1,
Mike Pringle, professor in general practice1,
Ruth Cater, researcher1,
Alison Wynn, researcher1,
Vicky Hammersley, Trent Focus Research Network coordinator1,
Carol Coupland, senior lecturer in medical statistics1,
Rhydian Hapgood, MRC training fellow in health service research2,
Peter Horsfield, clinical director, PRIMIS1,
Sheila Teasdale, service director, PRIMIS1,
Christine Johnson, lecturer in general practice1
1 Division of General Practice, Nottingham University, Nottingham NG7 2RD,
2 Sheffield Centre for Integrated Genetics, Section of Public Health, ScHARR,
University of Sheffield, Sheffield S1 4DA
Correspondence to: J Hippisley-Cox
julia.hippisley-cox{at}nottingham.ac.uk
Objectives To determine whether paperless medical records contained
less information than paper based medical records and whether that information
was harder to retrieve.
Design Cross sectional study with review of medical records and
interviews with general practitioners.
Setting 25 general practices in Trent region.
Participants 53 British general practitioners (25 using paperless
records and 28 using paper based records) who each provided records of 10
consultations.
Main outcome measures Content of a sample of records and doctor
recall of consultations for which paperless or paper based records had been
made.
Results Compared with paper based records, more paperless records
were fully understandable (89.2% v 69.9%, P=0.0001) and fully legible
(100% v 64.3%, P < 0.0001). Paperless records were significantly
more likely to have at least one diagnosis recorded (48.2% v 33.2%,
P=0.05), to record that advice had been given (23.7% vs 10.7%, P=0.017), and,
when a referral had been made, were more likely to contain details of the
specialty (77.4% v 59.5%, P=0.03). When a prescription had been
issued, paperless records were more likely to specify the drug dose (86.6%
v 66.2%, P=0.005). Paperless records contained significantly more
words, abbreviations, and symbols (P < 0.01 for all). At doctor interview,
there was no difference between the groups for the proportion of patients or
consultations that could be recalled. Doctors using paperless records were
able to recall more advice given to patients (38.6% v 26.8%,
P=0.03).
Conclusion We found no evidence to support our hypotheses that
paperless records would be truncated and contain more local abbreviations; and
that the absence of writing would decrease subsequent recall. Conversely we
found that the paperless records compared favourably with manual records.

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