Abstracts from BMJ No. 7061 Volume 313
Saturday 5 October 1996


BMJ No. 7061 Volume 313 Saturday 5 October 1996


Can different patient satisfaction survey methods yield consistent results? Comparison of three surveys

Geoff Cohen, John Forbes, Michael Garraway

Abstract

Objective - To examine the consistency of survey estimates of patient satisfaction with interpersonal aspects of hospital experience.

Design - Interview and postal surveys, evidence from three independent population surveys being compared.

Setting - Scotland and Lothian.

Subjects - Randomly selected members of the general adult population who had received hospital care in the past 12 months.

Main outcome measure - Percentages of respondents dissatisfied with aspects of patient care.

Results - For items covering respect for privacy, treatment with dignity, sensitivity to feelings, treatment as an individual, and clear explanation of care there was good agreement among the surveys despite differences in wording. But for items to do with being encouraged and given time to ask questions and being listened to by doctors there was substantial disagreement.

Conclusions - Evidence regarding levels of patient dissatisfaction from national or local surveys should be calibrated against evidence from other surveys to improve reliability. Some important aspects of patient satisfaction seem to have been reliably estimated by surveys of all Scottish NHS users commissioned by the management executive, but certain questions may have underestimated the extent of dissatisfaction, possibly as a result of choice of wording.

Department of Public Health Sciences,
Medical School,
University of Edinburgh,
Edinburgh EH8 9AG

Geoff Cohen, lecturer in medical statistics
John Forbes, senior lecturer in health economics
Michael Garraway, professor of public health

Correspondence to: Mr Cohen


Value of thallium-201 imaging in detecting adverse cardiac events after myocardial infarction and thrombolysis: a follow up of 100 consecutive patients

Sumit Basu, Roxy Senior, Caroline Dore, Avijit Lahiri

Abstract

Objective - To determine the prognostic role of thallium-201 imaging compared with that of exercise electrocardiography in patients with acute myocardial infarction treated by thrombolysis.

Design - Patients who remained free of adverse cardiac events six weeks after myocardial infarction had stress and rest thallium-201 imaging and exercise electrocardiography and were followed up for 8-32 months. Adverse cardiac events (death, reinfarction, unstable angina, and congestive heart failure) were documented.

Setting - Large district general hospital, Middlesex.

Subjects - 100 consecutive male and female patients who were stable six weeks after thrombolysis for myocardial infarction.

Main outcome measures - Prediction of occurrence of adverse cardiac events after myocardial infarction by exercise cardiography and thallium-201 myocardial perfusion imaging.

Results - Reversible ischaemia on thallium-201 imaging predicted adverse cardiac events in 33 out of 37 patients with such events during follow up (hazard ratio 8.1 (95% confidence interval 2.7 to 23.8), P<0.001). Exercise electrocardiography showed reversible ischaemia in 33 patients, of whom 13 had subsequent events, and failed to predict events in 24 patients (hazard ratio 1.1(0.56 to 2.2), P = 0.8).

Conclusion - thallium-201 imaging is a sensitive predictor of subsequent adverse cardiac events in patients who have received thrombolysis after acute myocardial infarction, whereas exercise electrocardiography fails to predict outcome.

Department of Cardiac Research,
Northwick Park Hospital and Institute for Medical Research,
Harrow, Middlesex HA1 3UJ

Sumit Basu, research registrar
Roxy Senior, consultant cardiologist
Avijit Lahiri, consultant cardiologist

Medical Statistics Unit,
Royal Postgraduate Medical School,
Hammersmith Hospital,
London

Caroline Dore, statistician

Correspondence to: Dr Lahiri.


Differences in mortality and morbidity in African Caribbean and European people with non-insulin dependent diabetes mellitus: results of 20 year follow up of a London cohort of a multinational study

Nish Chaturvedi, John Jarrett, Nick Morrish, Harry Keen, John H Fuller

Abstract

Objective - To examine differences in morbidity and mortality due to non-insulin dependent diabetes in African Caribbeans and Europeans.

Design - Cohort study of patients with noninsulin dependent diabetes drawn from diabetes clinics in London. Baseline investigations were performed in 1975-7; follow up continued until 1995.

Patients - 150 Europeans and 77 African Caribbeans with non-insulin dependent diabetes.

Main outcome measures - All cause and cardiovascular mortality; prevalence of microvascular and macrovascular complications.

Results - Duration of diabetes was shorter in African Caribbeans, particularly women. African Caribbeans were more likely than the Europeans to have been given a diagnosis after the onset of symptoms and less likely to be taking insulin. Mean cholesterol concentration was lower in African Caribbeans, but blood pressure and body mass index were not different in the two ethnic groups. Prevalence of microvascular and macrovascular complications was insignificantly lower in African Caribbeans than in Europeans. 59 Europeans and 16 African Caribbeans had died by the end of follow up. The risk ratio for all cause mortality was 0.41 (95% confidence interval 0.23 to 0.73) (P = 0.002) for African Caribbeans v Europeans. This was attenuated to 0.59 (0.32 to 1.10) (P = 0.1) after adjustment for sex, smoking, proteinuria, and body mass index. Further adjustment for systolic blood pressure, cholesterol concentration, age, duration of diabetes, and treatment made little difference to the risk ratio. Unadjusted risk ratios for cardiovascular and ischaemic heart disease were 0.33 (0.15 to 0.70) (P = 0.004) and 0.37 (0.16 to 0.85) (P = 0.02) respectively.

Conclusions - African Caribbeans with noninsulin dependent diabetes maintain a low risk of heart disease. Management priorities for diabetes developed in one ethnic group may not necessarily be applicable to other groups.

Department of Epidemiology and Public Health,
University College London,
London WC1E 6BT

Nish Chaturvedi, senior lecturer
John H Fuller, professor

London SE26 4PA

John Jarrett, professor

South Wing,
Bedford Hospital,
Bedford MK42 9DJ

Nick Morrish, consultant physician

Unit for Metabolic Medicine,
Guy's Hospital,
London SE1 9RT

Harry Keen, professor

Correspondence to: Dr Chaturvedi.


Sex differences in case fatality before and after admission to hospital after acute cardiac events: analysis of community based coronary heart disease register

Gabe S Sonke, Robert Beaglehole, Alistair W Stewart, Rodney Jackson, Fiona M Stewart

Abstract

Objective - To determine whether the reported higher case fatality in hospital after an acute cardiac event in women can be explained by sex differences in mortality before admission and in baseline risk factors.

Design - Analyses of data from a community based coronary heart disease register.

Setting - Auckland region, New Zealand.

Subjects - 5,106 patients aged 25-64 years with an acute cardiac event leading to coronary death or definite myocardial infarction within 28 days of onset, occurring between 1986 and 1992.

Main outcome measures - Case fatality before admission, 28 day case fatality for patients in hospital, and total case fatality after an acute cardiac event

Results - Despite a more unfavourable risk profile women tended to have lower case fatality before admission than men (crude odds ratio 0.88; 95% confidence interval 0.77 to 1.02). Adjustment for age, living arrangements, smoking, medical history, and treatment increased the effect of sex (0.72; 0.60 to 0.86). After admission to hospital, women had a higher case fatality than men (1.76; 1.43 to 2.17), but after adjustment for confounders this was reduced to 1.18 (0.89 to 1.58). Total case fatality 28 days after an acute cardiac event showed no significant difference between men and women (0.85; 0.70 to 1.02).

Conclusions - The higher case fatality after an acute cardiac event in women admitted to hospital is largely explained by differences in living status, history, and medical treatment and is balanced by a lower case fatality before admission.

Department of Community Health,
Faculty of Medicine and Health Science,
University of Auckland,
Private Bag 92019,
Auckland,
New Zealand

Gabe S Sonke, visiting student
Robert Beaglehole, professor
Alistair W Stewart, biostatistician
Rodney Jackson, associate professor

Department of Medicine,
Auckland Hospital,
Auckland

Fiona M Stewart, cardiologist

Correspondence to: Professor Beaglehole.


Lay people's attitudes to treatment of depression: result of opinion poll for Defeat Depression Campaign just before its launch

Robert G Priest, Christine Vize, Ann Roberts, Megan Roberts, Andre Tylee

Abstract

Objective - To investigate the attitudes of the general public towards depression before the Defeat Depression Campaign of the Royal Colleges of Psychiatrists and General Practitioners; these results form the baseline to assess the change in attitudes brought about by the campaign.

Design - Group discussions generated data for initial qualitative research. The quantative survey comprised a doorstep survey of 2003 people in 143 places around the United Kingdom.

Results - The lay public in general seemed to be sympathetic to those with depression but reluctant to consult. Most (1704 (85%)) believed counselling to be effective but were against antidepressants as addictive.

Conclusions - Although people are sympathetic towards those with depression, they may project their prejudices about depression and the rationale for antidepressant treatment. In particular, patients should know that dependence is not a problem with antidepressants.

Department of Psychiatry,
Imperial College School of Medicine at St Maryšs,
Paterson Centre,
London W2 1PD

Robert G Priest, professor
Christine Vize, lecturer
Ann Roberts, senior registrar

John Connolly Unit,
Ealing Hospital,
Southall UB1 3EU

Megan Roberts, senior registrar

Royal College of General Practitioners Unit for Mental Health,
Division of General Practice and Primary Care,
St Georgešs Hospital Medical School,
London SW17 ORE

Andre Tylee, director

Correspondence and requests for reprints to: Professor Priest



  • Subscribing to BMJ
  • Back to Press Releases
  • Back to This Week in BMJ
  • Back to BMJ Archive
  • Back to BMJ Home Page