Help for visitors to thebmj.com

In June 2014 the journal formally changed its name to The BMJ. To reflect this important development the journal unveiled a new logo (see below) and its online homepage address (url) changed from bmj.com to thebmj.com.

At the same time the website underwent a redesign. The BMJ's website is now fully responsive, which means that its pages automatically fit the different screen sizes of desktop and laptop computers, tablet devices, and smartphones.

If you can't find the answer to your question below, please contact our customer services team, either by telephone on +44 (0) 20 7383 6270 or via this online form.

Why has the journal changed its name?

The name change has several aims. Firstly, it allows us to champion the growing number of products and services within our publishing company, which last year adopted the name BMJ. Many people remain unaware that we (the journal and the publishing company) do more than publish journals. Our sister journals and our learning and evidence products are flourishing around the world and have also been rebranded to emphasise their connectedness with the journal and each other. This editorial explains more.

Why has the website changed?

In 2010, before the launch of the iPad and other tablet computers, less than 2% of our online traffic came via mobile devices. That figure had risen to almost 25% by June 2014. The responsive design removes the need to pinch or expand text and provides a better reading experience on all screens, whatever their size. The new design is also less cluttered, which should mean that navigation is easier and pages load faster. This editorial explains more.

The main navigation bar used to have more sections. Why did you change this?

We have simplified the main navigation bar by merging “News” and “Comment” into a single “News and Views” channel and removing the “Specialties” and “Multimedia” tabs.

Specialty and series collections can now be accessed from the “Archive” tab and as links from the footer, rather than the main navigation bar. They will also continue to appear as colour coded links on relevant articles.

Audio and video (multimedia) mostly relate to articles, and you will find them embedded in the relevant pages, or listed under “related content.” The archive section now has links to The BMJ’s YouTube and Soundcloud channels. You can access all audio and video that has been produced to date (since 2008) from the archive channel. There is also a section called Jobs. This goes directly to the BMJ Careers website.

Have article urls and citation lines changed?

No. All article urls remain the same, and citation lines have not changed.

I want to submit a paper. How do I find advice for authors?

We have added a new “For Authors” tab to the main navigation bar, to make it easier to submit manuscripts for publication, and to explain more about the types of research, education, and comment that we publish.

You have a new Campaigns section. What is this?

There is a new “Campaigns” channel, which highlights issues on which the journal has taken a proactive stance. These include our patient partnership initiative, and our campaigns on access to clinical trial data and overdiagnosis.

You will also find information about some collections of articles series on public health challenges, including climate change and alcohol pricing, and a list of investigative features ranging from metal-on-metal hips to the truth about sports drinks.

How do I find the latest education articles?

The “at a glance” page under “Education” shows the latest articles in this section. The drop-down menu under “Education” also lists individual article types (clinical reviews, Minerva, Endgames, etc) dating further back. There is also a section devoted to our new “State of the Art” reviews.

How do I find the latest research?

The “at a glance” page under “Research” shows the latest articles in this section. The drop-down menu under “Research” also lists individual article types (research papers, research news, research methods and reporting) dating further back.

How do I find the latest “opinion” articles (analysis, personal views, obituaries, editorials, etc)

The “at a glance” page under “News and Views” shows the latest articles in this section. The drop-down menu under “News and Views” also lists individual article types dating further back.

How do I browse rapid responses?

There are various ways of accessing rapid responses. On the homepage, you can see a list of the latest ones published, and a “more” button that takes you to all rapid responses.

There is a “Rapid responses” dropdown under “News and Views.”

There is a link to “Rapid responses” on the dark blue footer panel across all pages.

Readers can see clearly if an article has had responses because a responses “tab” will appear at the top. A link to the right will indicate how many responses have been received.

Has the search changed?

We have made some small changes to the design of the search page, to make it easier for readers to search for articles, rapid responses, and other content on tablet and mobile devices.

The “simple search” no longer returns audio and video in search results. Almost all of our video and audio content relates to articles. You can find these embedded in articles, or included as related content.

You will find detailed tips about searching on this page.

How can I access archive content?

The “Archive” tab is one of our most accessed sections, and it now includes links to more resources, including audio and video, topic and specialty collection pages (including our sponsored “Portals,” which link to BMJ sister products).

As The BMJ is an open access publication, all research is free to access, but non-research articles are behind access controls.
Charging for archived content helps the journal to defray some of its open access publishing costs. You can access the entire archive on thebmj.com, dating back to 1840, by taking out a personal or institutional subscription.

Free access is also available as a BMA membership benefit. Alternatively, you can buy individual articles by clicking on the link when you view an extract.

How can I find out what’s new in print?

The best way is via the homepage, where we have an image of the current print issue cover and a list to the table of contents.

Why is the site badged as beta?

We have badged the website as beta to encourage feedback, which you can submit by clicking the feedback button and selecting “The BMJ website feedback” from the category dropdown in the online form. Alternatively, visit this page to access the feedback form.

Where do I find links to other BMJ products?

Links to our sister products such as Best Practice, BMJ Learning, BMJ Masterclasses, BMJ (specialty) Journals, and our online clinical community, doc2doc, have moved to the dark blue footer panel at the bottom of every page.

If an article appears in print, you used to be able to click on a link to see the full print section. Where is that?

This used to appear in two places - on the actual article, and in the print table of contents. You will be able to access it from the print table of contents
in the next few weeks (there currently is a bug that prevents it from showing), but we removed it from article pages because many readers found these pages cluttered.

Article pages still have a link to a pdf version of that particular article.

How can I access the content on thebmj.com?

Please see our page for subscribers.

Where can I access usage reports for my institution?

The administrator at your site can access reports at this link

How much does a subscription to thebmj.com cost?

For pricing information visit this page.

Can I pay online?

Yes, you can make an online payment when you subscribe. We accept payment by VISA, VISA Debit, Mastercard, and AMEX.

Is VAT payable on subscriptions?

Any VAT payable is calculated for you online. Online access for customers in the UK and EU is subject to UK VAT at the standard rate.

Subscriptions by customers outside the UK and EU do not fall within the scope of UK VAT.

Please see our subscription page for full information on prices and VAT.

How long will my subscription last?

Your subscription to The BMJ will last one year.

Is it possible to backdate my print subscription?

Yes, it is possible to backdate your subscription by up to 12 months.

Am I able to purchase a subscription for my institution?

Contact us here.

Fax: +44 (0)207 383 6402

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