- Robert K McKinley, professor of academic general practice (r.k.mckinley@hfac.keele.ac.uk)1,
- Richard H Baker, professor of quality of health care2
- 1Keele University Medical School, Keele University, Staffordshire ST5 5BG
- 2Department of Health Sciences, University of Leicester, Leicester LE1 6TP
We must not lose sight of the potential of universal patient record access to fundamentally change the quality of consultations.1 The key step in any consultation is to reach a shared understanding of the problem …
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