The tragedy of targets
- Anthony P Morton (amor5444@bigpond.net.au), visiting staff
- Infection Management Services, Princess Alexandra Hospital, Brisbane, QLD 4102, Australia
EDITOR—Targets look good: they tend to be met. People put extra resources into targeted areas (that are therefore not available for non-targeted areas). Also, targeted areas are often newer and more high tech, so learning curves ensure improvement no matter what. When these mechanisms fail, various subtle gaming methods can be used.1 None of these mechanisms has anything to do …
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