We should be promoting total quality care
- Graham Neale, visiting professor (g.neale@imperial.ac.uk),
- Sisse Olsen, research fellow
- Clinical Safety Research Unit, Academic Department of Surgery, Imperial College, St Mary's Hospital, London W2 1NY
EDITOR—Godlee's comment about the fragmented care described by Gannon in his personal view prompts us to provide additional evidence from our study at a district general hospital.1 2 As part of a research project we persuaded clinical teams to examine the quality of care in their own units.
We found evidence of adverse events or critical incidents in 60/154 …
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